remoteDBA

S O L U T I O N S

remoteSafeguard

remoteSafeguard is the core of our remoteDBA services. It is included in both remoteShield and remoteSenty services.
Using monitoring tools, tests and well established procedures, this support service monitors your systems performance, as well as proactively identifies potential risks within your environment.
Assessment and diagnosis of problems, reports and alerts are all part of this service. As soon as a problem is detected, your companies designated contact will be notified immediately, and the issue resolved.

remoteSafeguard also allows you to free up your DBA resources to perform more complex, strategic tasks.

This service includes:

Storage Management - tables, tablespaces, datafiles, operating system considerations, extending storage, free space

Resource Management - configuration, monitoring, database locks/latches and errant processes

Performance Management - CPU utilisation, disk I/O, caching, rollback contention, application considerations

Alert Management - all instances running, listeners up, alert log scanning

Please call us to discuss remoteSafeguard pricing.

remoteShield

rremoteShield is our service for mission-crtitical systems. With this service you get proactive support from 8am to 6pm Monday to Friday South African Standard Time. An expert DBA will remotely access your system to resolve any issues, before it impacts your business. In extreme cases someone will be sent on site. This service includes remoteSafeguard, as well as the following services:

10 x 5 Monitoring with remoteShield

4 hours a month on call support

Level 1 Priority, 1 hour response times

Personalized Web Portal Statistics - management and technical

Database Design - Help your staff design maintainable databases

System Auditing - Database object and session auditing

Security Management - Creation and Maintenance of users, roles and profiles

Instance Management - Creation and Uptime of new/current databases

Capacity Planning - Future capacity must be planned for or disaster may strike

Performance Tuning - Increase you databases efficiency, lowering costs and keeping users happy

Backup and Recovery - Creation and implementation of a full backup and recovery plan

Disaster Recovery - What to do if a disaster (flooding, electical) stikes
Please call us to discuss remoteShield pricing.

remoteSentry

remoteSentry is our full database administration service for mission-crtitical systems.

With this service you get all the benefits of remoteShield, twenty four hours a day, seven days a week.

24x 7 Monitoring and Support with remoteSentry

8 hours a month on call support

SLA response times

Database Creation and Upgrade

System Auditing

Detailed Capacity Planning

Full Backup & Recovery planning

Please call us to discuss remoteSentry pricing.

	remoteSafeguard
	remoteSafeguard is the core of our remoteDBA services. It is included in both remoteShield and remoteSenty services. Using monitoring tools, tests and well established procedures, this support service monitors your systems performance, as well as proactively identifies potential risks within your environment. Assessment and diagnosis of problems, reports and alerts are all part of this service. As soon as a problem is detected, your companies designated contact will be notified immediately, and the issue resolved. remoteSafeguard also allows you to free up your DBA resources to perform more complex, strategic tasks. This service includes: Storage Management - tables, tablespaces, datafiles, operating system considerations, extending storage, free space Resource Management - configuration, monitoring, database locks/latches and errant processes Performance Management - CPU utilisation, disk I/O, caching, rollback contention, application considerations Alert Management - all instances running, listeners up, alert log scanning Please call us to discuss remoteSafeguard pricing.
	remoteShield
	rremoteShield is our service for mission-crtitical systems. With this service you get proactive support from 8am to 6pm Monday to Friday South African Standard Time. An expert DBA will remotely access your system to resolve any issues, before it impacts your business. In extreme cases someone will be sent on site. This service includes remoteSafeguard, as well as the following services: 10 x 5 Monitoring with remoteShield 4 hours a month on call support Level 1 Priority, 1 hour response times Personalized Web Portal Statistics - management and technical Database Design - Help your staff design maintainable databases System Auditing - Database object and session auditing Security Management - Creation and Maintenance of users, roles and profiles Instance Management - Creation and Uptime of new/current databases Capacity Planning - Future capacity must be planned for or disaster may strike Performance Tuning - Increase you databases efficiency, lowering costs and keeping users happy Backup and Recovery - Creation and implementation of a full backup and recovery plan Disaster Recovery - What to do if a disaster (flooding, electical) stikes Please call us to discuss remoteShield pricing.
	remoteSentry
	remoteSentry is our full database administration service for mission-crtitical systems. With this service you get all the benefits of remoteShield, twenty four hours a day, seven days a week. 24x 7 Monitoring and Support with remoteSentry 8 hours a month on call support SLA response times Database Creation and Upgrade System Auditing Detailed Capacity Planning Full Backup & Recovery planning Please call us to discuss remoteSentry pricing.