remoteDBA

F R E Q U E N T L Y A S K E D Q U E S T I O N S

Why use remoteDBA?

Data is your companies most valuable asset. Extreme care must be taken to look after this data. At remoteDBA we care! DBA’s are very expensive to hire and retain. This means that firms with restricted budgets cannot aford to hire and retain the best people to look after their data. remoteDBA disolves this cost, by allowing you to only pay for costly DBA resources when you need them, and not when they are sitting idle on site. From a personal growth perspective, remoteDBA allows its DBA's new challenges, which means we retain them and their skills, and you get the reliability and dependability from staff that are not turning over at the same rate as the current IT trend. remoteDBA is an expert DBA solution for your company. It allows you to outsource your DBA needs or supplement your existing DBA staff, freeing them up to concentrate on higher priority issues. You do not need to outsource all your DBA needs to remoteDBA, you can choose to allow us to add value to your existing DBA pool by supplementing their skills.
remoteDBA will reduce your Oracle admin costs dramatically, while providing you with the service, support and expertise that your organization requires. Full DBA support provided includes security management, database design, database creation, monitoring, backup and recovery, performance tuning and capacity planning.
Service Level agreements ensure speedy resolution of your database issues. Each client can determine exactly what they want in their service level agreement, so that we can provide you with exactly the service you are looking for. Our service provides proactive database management.
We offer a scaleable support solution, which means that you only pay for the services you need.
Secure access through Virtual Private Network or modem.
Each client has access to its own portal with site stats, resolution stats, database tracking and performance reports.
Think about it. It’s simply a better way to manage your database.

How much will it cost me?

The cost will depend upon the level of support, and options you choose. Currently remoteDBA offers 3 solution levels. Click here for more information on solutions.

How secure is my data?

You sign a Service Level Agreement, in which we warrant to treat your data with extreme confidentiality. All our connections are secure. We realise that your data is your business and we will protect it fiercely.

I only want some functions

No problem. You decide on the level of service you want, and you don't pay for services you don't need. In addition to our 3 solution levels, remoteDBA will also tailor make a solution for you, should you prefer it. At remoteDBA we want to ensure that the service we provide is the service you are looking for.

What if I have a problem?

The first thing you need to do is alert us. This can be done through your portal, via email, telephonically or by fax. We guarantee that within one hour you will have a response, solution or workaround to the problem.

What do I need?

To get started you can use fill out the sign up form. Our service director will then contact you to finalise a Service Level Agreement. It is up to you how you would prefer us to remotely manage your database. We will manage your database in a way that is congruent with your policies. Once you are a registered client, the only thing left for you to do is to grant us access to your database. ALternatively, we can send someone to our site should you not be able to provide remote access.

	Why use remoteDBA?
	Data is your companies most valuable asset. Extreme care must be taken to look after this data. At remoteDBA we care! DBA’s are very expensive to hire and retain. This means that firms with restricted budgets cannot aford to hire and retain the best people to look after their data. remoteDBA disolves this cost, by allowing you to only pay for costly DBA resources when you need them, and not when they are sitting idle on site. From a personal growth perspective, remoteDBA allows its DBA's new challenges, which means we retain them and their skills, and you get the reliability and dependability from staff that are not turning over at the same rate as the current IT trend. remoteDBA is an expert DBA solution for your company. It allows you to outsource your DBA needs or supplement your existing DBA staff, freeing them up to concentrate on higher priority issues. You do not need to outsource all your DBA needs to remoteDBA, you can choose to allow us to add value to your existing DBA pool by supplementing their skills. remoteDBA will reduce your Oracle admin costs dramatically, while providing you with the service, support and expertise that your organization requires. Full DBA support provided includes security management, database design, database creation, monitoring, backup and recovery, performance tuning and capacity planning. Service Level agreements ensure speedy resolution of your database issues. Each client can determine exactly what they want in their service level agreement, so that we can provide you with exactly the service you are looking for. Our service provides proactive database management. We offer a scaleable support solution, which means that you only pay for the services you need. Secure access through Virtual Private Network or modem. Each client has access to its own portal with site stats, resolution stats, database tracking and performance reports. Think about it. It’s simply a better way to manage your database.
	How much will it cost me?
	The cost will depend upon the level of support, and options you choose. Currently remoteDBA offers 3 solution levels. Click here for more information on solutions.
	How secure is my data?
	You sign a Service Level Agreement, in which we warrant to treat your data with extreme confidentiality. All our connections are secure. We realise that your data is your business and we will protect it fiercely.
	I only want some functions
	No problem. You decide on the level of service you want, and you don't pay for services you don't need. In addition to our 3 solution levels, remoteDBA will also tailor make a solution for you, should you prefer it. At remoteDBA we want to ensure that the service we provide is the service you are looking for.
	What if I have a problem?
	The first thing you need to do is alert us. This can be done through your portal, via email, telephonically or by fax. We guarantee that within one hour you will have a response, solution or workaround to the problem.
	What do I need?
	To get started you can use fill out the sign up form. Our service director will then contact you to finalise a Service Level Agreement. It is up to you how you would prefer us to remotely manage your database. We will manage your database in a way that is congruent with your policies. Once you are a registered client, the only thing left for you to do is to grant us access to your database. ALternatively, we can send someone to our site should you not be able to provide remote access.